Ngā Here Matatapu – Privacy Policy

Privacy Notice

Introduction

Your privacy is important to Te Wānanga o Aotearoa (“TWoA”, “we”, “our” or “us"). This Privacy Notice (“Notice”) explains how we collect, use, store and share your personal information.

We will collect, store, use, and/or process personal information as set out in this Notice in accordance with applicable privacy legislation: in New Zealand, the Privacy Act 2020, and in Australia, the Privacy Act 1988 (Commonwealth).

We may modify this Notice from time to time by posting an updated version on our website. By continuing to use our website or any of our services, you consent to any such modifications.

Collection of Personal Information

• We collect the personal information you give us.

• The personal information we collect may include (without limitation) your name, address, contact details, date of birth, and information about your use of our services.

When we collect personal information

We may collect personal information about you in the following circumstances:

• when you enquire about or request information about us or any of our courses or programmes (“Courses”);

• when you or register or apply for, any of our Courses;

• when we contact you about any of the Courses we offer;

• when you provide your information to us by any means, including when you enter personal information via online forms on our website or otherwise as part of your use of our website or our services;

• when you contact us in relation to any Courses we provide or conduct;

• when you access, use or submit information through any platform operated by us;

• when you complete any surveys, we invite you to complete;

• when you submit any course work to us in relation to a Courses; and

• when you contact us for any other purpose.

If you do not provide, or allow us to collect, the personal information that we request, we may not be able to provide our services to you and you may not be able to use some or all of our services that we offer for Courses.

How we use personal information
We may use your personal information for any of the following purposes:

• to process, deal with and respond to:

  • your enquiries or requests for information about us or any of our Courses; or

  • your registrations or applications for any of our Courses;

• to enable us to provide our Courses to you;

• to contact you about any of the Courses we offer or conduct;

• to provide you with our Course online educational platform;

• for the provision of learning resources for our Courses;

• to inform you of any Courses which may be of interest to you;

• to comply with relevant laws;

• for any specific purpose which we notify you of at the time your personal information is collected;

• for our administrative purposes, moderation, audit, reporting and analytics, and any other purposes permitted by law;

• to provide assistance to you in the event of an emergency;

• where required for the purposes of any external review of our organisation;

• to improve your user experience on our website, and for marketing;

Use of cookies, web beacons and storage technologies

On our website we use cookies, web beacons and other storage technologies provided by third parties (including Facebook) including for session authentication purposes, measurement services, targeted advertising and to improve your website user experience.

A cookie is a small data file that the website sends to your browser or mobile device (as the case may be), which may then store it for later retrieval by the website. Some cookies we use last only for the duration of your website session and expire when you close your browser. We may use other cookies to remember you when you return to the website and these will last for longer.

You can disable cookies, web beacons and these other storage technologies at any time by using your web browser options. If you do this, you may still use our website, but your ability to use some of its features or functionality may be limited.

We may disclose your personal information (including your identity):

to our agents, service providers (including our hosting providers and platform providers), our partnering organisations, contracted third parties, and any other relevant third parties (including other participants) to the extent necessary to carry out, or in connection with, any of the purposes for which we may use your personal information (as outlined above).

Except as provided above, we will not share your personal information with any other third parties and will not sell, license or rent your personal information to third parties.

How we store personal information

We implement appropriate administrative, technical, and physical safeguards to ensure the integrity and confidentiality of personal data and to protect it from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

How you can access/amend your personal information

You may request access to your personal information that we hold by contacting us. We will provide you with a copy of the personal information we keep about you that can be readily retrieved unless any of the reasons for withholding that information under applicable privacy laws. However, we reserve the right to charge you a reasonable amount for providing copies of any personal information you request, to take into account the time, cost and effort involved.

You may request that the personal information we hold about you is corrected by contacting us.

How long we hold personal information

We will determine how long we will hold your personal information, except that we will not keep personal information for longer than is necessary for the purpose for which we may lawfully use it.

How you can contact us for further information

If you have any queries about this Notice or personal information we have collected, please contact us at privacy@twoa.ac.nz